Job Discription
• Support both the IT manager & Central IT engineers to build IT systems that supports the day to day operations
• Operate daily back-up systems to assure the data are retrievable in case of System failure
• Ensure that all systems are updated and batched with the latest form all vendors according to IT security standards eliminating systems vulnerability
• Supervise IT technician in system maintenance & users help desk activities
• Review , Resolve & Close help desk calls and educate the users about the best practices in doing so he/she do one on one meetings
• Monitor & report system performance & correct system deviations to make sure operations are within performance standards
• Helpdesk support for laptops, servers , systems ,….. etc. at office
• Project installation for IT infrastructure at site
